On an Unlimited pass the button says Add days instead, because a pass is extended by days rather than data. See Add days to an Unlimited pass.
Can my plan be topped up?
Most can. Plans that support it show a green Top up button at the bottom of the plan page in the app, or Top up on the website (and say so on the plan’s page before you buy). If you don’t see the button, the plan can’t be topped up, and the answer is a new plan for the same destination.How to top up
- Mobile app
- Website
1
Open your plan
In the My eSIMs tab, tap your plan.
2
Tap Top up
Tap the green Top up button at the bottom of the plan page.
3
Choose a package
Pick a package under Choose a top-up, with its data, validity and price. The summary shows what you’re adding; tap Continue to checkout.
4
Pay
Add a promo code or apply your Roam Coins if you have them, then tap Pay. iPhone takes Apple Pay or a card; Android takes Google Pay or a card. If your Roam Coins cover the whole top-up, the button says Get it free with credit.
What happens to my expiry?
The top-up’s validity runs from the day you top up. So a 7-day top-up bought today gives you until this time next week, whatever your original expiry was. The new date shows on your plan page as soon as the top-up lands.Good to know
- A top-up is for the same destination as the plan. Going somewhere else? That’s a new plan.
- Topping up needs an internet connection. Hotel or café Wi-Fi is fine if you’ve run out of data.
- Each top-up gets its own receipt. See Receipts.