What happens when my data runs out?

Roamly plans are prepaid, so when the data’s gone the eSIM simply stops passing data. There’s no slower speed, no overage charge, and no bill waiting at home. Your plan page shows Data fully used in the app, or Depleted on the website. An Unlimited pass doesn’t run out: when a day’s full-speed allowance is used, the connection slows for the rest of that day and is back to full speed at the next reset. See How Unlimited plans work.

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Your options

• Top up, if your plan supports it. The data goes onto the eSIM you already have, with nothing to install. See Top up your eSIM.
• Buy a new plan for the same destination if yours can’t be topped up. You’ll need to install it, so do it on Wi-Fi.
• Use Wi-Fi at your hotel or a café in the meantime. It’s enough to top up, buy a plan, or message us.

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Will anything else stop working?

Only data on the Roamly line. Your normal SIM is unaffected. Apps that need internet (maps, messaging, ride-share) will wait until you’re back online.

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Can I see it coming?

Yes. Your plan page shows how much data is left, in the app and on the website. The website’s plan page also shows your average per day and a forecast of when you’ll run out. See Check your data usage.