Getting started
What an eSIM is, whether your phone can use one, and when to buy, install and switch on.
Installing your eSIM
Step-by-step for iPhone and Android, from the app, the website, or a QR code.
Troubleshooting
Before you go, at your destination, and the settings behind it all.
Managing your eSIM
Usage, top-ups, renaming, hotspot, and what happens when data or days run out.
Countries & plans
Where Roamly works, which plan to pick, and what speeds to expect.
Roamly Rewards
Roam Coins, tiers and referrals.
Payments & billing
Paying in AUD, receipts, codes at checkout, and refunds.
Account
Sign in, keep your details up to date, and delete your account.
Can’t find it? Chat with us — a real person in Sydney will answer.
