> ## Documentation Index
> Fetch the complete documentation index at: https://support.onroamly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens when my plan expires?

> Data stops when the days run out, even with data left. An eSIM you never switch on expires at its activate-by date.

Every plan is valid for a set number of days. When they're up, the eSIM stops passing data, even if you had data left, and your plan page shows **Expired**.

## When does the countdown start?

For most plans, the moment the eSIM first connects to a network at your destination. A 7-day plan you connect on Monday afternoon expires the following Monday afternoon. A few plans start on installation instead; the plan page tells you which. See [When to buy, install and switch on](/getting-started/when-to-buy-install-and-switch-on).

## What if I never switched it on?

A plan that's never used still has a deadline: the **Activate by** date on your plan page. If you haven't connected by then, the plan expires unused. It's typically months after purchase, so it only bites if a trip is postponed a long way.

## Can I extend it?

Before it expires, yes, if the plan supports top-ups: a top-up sets a new expiry counted from the day you top up. See [Top up your eSIM](/managing/top-up). After it expires, no. An expired plan can't be reactivated or topped up; the answer is a new plan.

## What about the eSIM on my phone?

It stays there, harmlessly, until you remove it. Either:

* **Leave it.** It won't connect to anything or cost anything.
* **Delete it** from your phone's SIM settings to keep the list tidy. Remember an eSIM can only be re-added to the same phone, and an expired one has no reason to come back.

## Refunds for unused days

Plans are prepaid for a fixed validity, so unused days and data aren't refunded. Our [refund policy](/payments/refunds) explains the exceptions.