We don't currently offer a self-service delete option, but our team can process your request quickly. Here's what to do and what to expect.
How to request deletion
Contact us via live chat or email at [email protected] and let us know you'd like your account deleted. We'll verify your identity and process the request.
What happens when your account is deleted
Your account and profile information will be permanently removed.
Your purchase history and order data will be deleted.
Any active eSIMs will continue to work until they expire, but you won't be able to manage them through Roamly.
All data is fully removed within 30 days of the request.
Important
Account deletion is permanent and cannot be undone. Make sure you no longer need access to any active eSIMs before requesting deletion.