> ## Documentation Index
> Fetch the complete documentation index at: https://support.onroamly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change or reset your password

> Change it from Account settings, or reset it from the sign-in page.

Passwords only apply to accounts created with email and password. If you sign in with Google or Apple, your password lives with them.

## Change your password (you know the current one)

* **Website:** **Account → Security**, tap **Change** next to Password, enter your current password and the new one.
* **App:** **Account → Security → Change password**.

Passwords need at least 8 characters. Pick something you don't use elsewhere, or better, add a [passkey](/account/sign-in-with-a-passkey) and stop typing it.

## Reset your password (you've forgotten it)

<Steps>
  <Step title="Tap Forgot your password?">
    On [onroamly.com/login](https://onroamly.com/login) or the app's sign-in screen, and enter your email.
  </Step>

  <Step title="Open the email">
    The reset link is valid for one hour. If it's expired, request another.
  </Step>

  <Step title="Set a new password">
    Then sign in with it. You'll stay signed in on other devices.
  </Step>
</Steps>

## No reset email?

Check spam, and check the address: the account may be under a different email, or it may be a Google or Apple account, which has no Roamly password to reset. See [I can't sign in](/account/cant-sign-in).